Support
One desk for every product.
Deep Answer Labs is small, which has one real advantage: the person who answers your email is the person who wrote the code. No ticket queue, no bot in between.
We aim to reply within two business days. Kosovo time (CET).
Make it fast
Four lines that save a round trip
- Which product, and on what — web, iOS or Android
- What you expected, and what happened instead
- The email address on your account, if you have one
- A screenshot, if there's anything to see
Products we support
Common requests
- Delete my account and data
- See the deletion page — it covers what gets removed and how long it takes, for every product. the deletion page ↗
- Report a security issue
- Write to security@deepanswerlabs.com. Please give us a reasonable window to fix it before disclosing publicly. We don’t run a paid bounty, but we will credit you if you’d like. security@deepanswerlabs.com ↗
- Work together / hire the studio
- hello@deepanswerlabs.com. hello@deepanswerlabs.com ↗